All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please keep in mind that under current climes, there may be delays with Royal Mail outside of our control. If you need your order urgently, please contact firstname.lastname@example.org to see what can be arranged via an alternative shipping agent.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer £2.49 flat rate shipping to the United Kingdom
If you would like to purchase items outside of the United Kingdom, please contact email@example.com to receive a shipping quote.
Refunds, Returns and Exchanges
If there is an issue with your order, please contact firstname.lastname@example.org within 30 days of the date the order was placed to discuss your queries and options. Please email using your order number and if damaged, a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at email@example.com